We're here for you!
Our Auto Value team is filled with friendly, approachable and knowledgeable staff! Whether you know the exact part you're looking for or you have no clue where to begin, our trained and certified parts counter staff can help you out. With access to thousands of parts at our fingertips, we can quickly and accurately find the parts you need to get your repair job going.
If for some reason we cannot help you with your repair need, we will happily refer you to a member within our vast network of professional service centres and specialty stores.
Many of our counter staff are ASE trained and certified. ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
As the cost of goods & services rise, Auto Value wants to make sure that you know there is someone on your side. Let us help take some of the sting out of diagnosing and repairing your vehicle with our range of free services, including:
Please note that some services are only available at select locations, so call ahead to make sure that your nearest location can help.
Let us help you make sure that you're fixing the right problem, the first time. Simply remove the battery from your vehicle, bring it in to any Auto Value location and we'll test it for you right then and there. If all the battery needs is charging, we will take care of that as well. Please note that dead batteries may require as much as 8–12 hours to fully recharge. Loaner batteries are subject to availability. Any batteries that show signs of freezing will not be tested or charged for safety reasons.
Have you noticed your headlight dimming while you're driving? Maybe an ongoing problem with a new or recently charged battery? These are just a few signs that you may be having problems with your alternator, so why not be safe and make sure. Remove the alternator from your vehicle and bring it into any Auto Value location and we would be happy to test it for you for free.
Just hearing a click when you are trying to start your vehicle? This could be a sign that your starter is burnt out. Let us help save you time and money by making sure that you are fixing the right problem. Just remove your starter and bring it into any Auto Value location and we would be happy test it for free in just a couple minutes.
Ignition Module and coil testing
Not quite getting that "spark" you need when trying to start your engine? The problem could be your ignition module or ignition coil. Let us help save you some money by testing it for you. Simply remove the coil or module from your vehicle and bring it into select Auto Value locations and we would be happy to lend a hand and test it for you for free. Please note that this service is only available at select locations, so call ahead to make sure that your nearest location can help.
Check engine light on and you’re not sure why? Let us help! At Auto Value we can hook up our on board diagnostic kit to your vehicle and scan the engine for trouble codes. This is a great start to figuring out what the true problem is with your vehicle, and this service is absolutely free. Please note that not all vehicles are able to have this service so please contact your nearest location for more information.
Specialty Tool Rentals
Auto Value appreciates your business, that’s why when you purchase the parts you need from us, we are happy to provide you with the tools you need to install them. We will lend you select tools free for one day, with a fully refundable deposit. Please inquire at the parts counter at any Auto Value location for more information; check individual locations for availability.
Repair Instruction Print Outs
Not completely sure of the repair job you are working on? Stop by any Auto Value location and we would be happy to give you a hand. We have a complete online library that has all the information you need to go through your repair with ease and satisfaction. Let us help you solve the problem and answer your questions, then print out the instructions so you can take our advice home with you.